PRIVACY POLICY

This policy was last updated in January 2021

Language: All communication is in English

Please read this Privacy Policy carefully and ensure you understand it. Using the Site is taken to be your agreement to this Policy. If you do not accept the Policy, then you should stop using the Site immediately.

This Policy governs the use of the personal data you provide to us via the site. Personal data is any or all data relating to a natural person who is identified or can be identified, from the data including name, telephone number(s), email address(es), online identifiers, physical address(es) and location data.

Bradley Brown Consulting Ltd respects your privacy. We understand that how your personal data is used and shared online matters to you and we take the privacy of those who visit our website (“the Site”) very seriously. Wherever possible we will endeavour to only collect any data you voluntarily provide other than when you contact us, have contacted us in the past, or have given your consent for us to do so. We will make all reasonable efforts to process your data in accordance with the law.

Our site may contain links to other sites. Be aware that if you choose to click on those links your data may be processed by other organisations hosting those sites. We cannot control or monitor this and you should refer to their Privacy Policies to understand how they will process your data.

Amending the Policy

We may change this policy from time to time, in response to changes in the law or for operational reasons. Any changes will be posted on the Site and you will be notified of these when you access the Site. Use of the Site is deemed as your acceptance of the amended Policy where you continue to use the Site afterwards. You should therefore read any amendments when they are issued and regularly review this Policy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Who we are

The Site is owned and operated by Bradley Brown Consulting Ltd via Wix.com. Please refer to https://www.wix.com/about/privacy for their Privacy Policy.
Bradley Brown Consulting Ltd is not currently required to be VAT registered. At the point that registration becomes mandatory, prices will change in accordance with prevailing regulations.
Bradley Brown Consulting Ltd is registered with the ICO.
We have employees who are listed on the members register of the Association of Chartered Certified Accountants (ACCA). The members registered can be found at https://www.accaglobal.com/uk/en/member.html
In line with ACCA regulations, we do not provide accounting services or regulated services requiring a Practising Certificate.

Your Rights

You have certain rights as a data subject under General Data Protection Regulation (GDPR) which governs the collection, processing and disposal of personal data by organisations such as ours.

In relation to the personal data we hold about you, you have the right to:

be informed about how and why we collect and use your data
be given access to the data we hold about you (reasonable limits apply)
have any inaccurate or incomplete data rectified
ask us to delete personal data earlier than we might already dispose of it (limitations may apply)
prevent us from processing the data further (reasonable limitations may apply)
port or transfer your data to another platform or application provided it is legal to do so and does not infringe the law or anyone else’s rights
object to us using your data for specific purposes (i.e. direct marketing)

If you have any complaints about our processing of your personal data, or if you are not satisfied with the way we deal with your issue, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). This is the body in charge of supervising personal data use in the UK. The ICO address is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF Helpline number: 0303 123 1113

Contact Details

If you wish to contact us with a GDPR query, please send your request in writing by email to GDPR@bradley-brown-consulting.co.uk. Enquiries may also be sent to our registered address at Bradley Brown Consulting Ltd, Chandos House, School Lane, Buckingham, Bucks, MK18 1HD.

Requests relating to these rights will be processed within one month from the date your request is received, wherever possible, applicable and appropriate. In the event that more time is needed, you will be informed.

Right to be informed

This privacy policy explains the collection and use of personal data by the company. For compliance purposes, this policy is provided to you at the point of collection of your personal data.

Data we collect

In addition to the data you provide directly to the company, we may gather further information, where appropriate, from publicly available sources with your consent. These sources will be explicitly identified during data collection using optional data fields. You give your consent when you complete the optional data fields.

When you communicate with us, we will collect your name, e-mail address and any other content you share with us, which may include your phone number.

We receive, collect and store any information you enter on the site or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on the site, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated.

How your data is used

We collect such non-personal and personal information for the following purposes:

To provide and operate the Services
To provide Users with ongoing customer assistance and technical support
To be able to contact Visitors and Users with general or personalised service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations.

We will process and store your data securely and we will only keep it for as long as we need it for the purpose(s) for which it was collected. We may also use your data for marketing purposes where you have given us your explicit consent to do so.

We will only share personal data that is within our control where you have given your consent or where we have a legal obligation to do so. Reasons for sharing your data with your consent may include referring you to a third-party service provider.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages where you have provided us with your phone number, and/or by post where you have provided us with your postal address.

How and where we store your data

We will only keep your data as long as we need it for the purpose(s) for which it is collected, and/or for as long as we have your permission to hold it.

Some or all of your data may be stored outside of the EEA (European Economic Area). When we store data outside this area, we will take all reasonable steps to ensure that your data is as safe and secure as it would be within the UK and is treated lawfully and in accordance with GDPR.

Steps we take to secure your data include any combination of the following:

use of encryption
password protection
multi-factor authentication
anti-virus protection including anti-spam, anti-malware, etc

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Your personal information may be stored in data centres located in the United States of America, Ireland, South Korea, Taiwan and Israel. Wix.com may use other jurisdictions as necessary for the proper delivery of services and/or as may be required by law.

Wix.com is a global company that respects the laws of the jurisdictions it operates within. The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision).

The security of sensitive data is of extreme importance to Wix.com who are 100% committed to data protection. See all the security certifications received by Wix.com.

Cookies and other tracking tools

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions users have taken on a site.

As the site platform provider, Wix.com uses cookies for many important reasons, such as:

To provide a great experience for visitors and customers.
To identify registered members (users who registered to our site).
To monitor and analyse the performance, operation and effectiveness of Wix.com platform.
To ensure Wix.com platform is secure and safe to use.

Duration

Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.